From Concept to Product
From your first idea to the final masterpiece — where Eastern aesthetics meet international quality standards, step by step.
Phase 01: Inquiry & Solution Confirmation
Building a solid foundation through precise communication.
-
Requirement Analysis & Quotation
We evaluate your specific needs and provide a comprehensive Quotation detailing unit price, Minimum Order Quantity (MOQ), lead time, and applicable Incoterms 2020 (e.g., FOB, CIF, EXW).
-
Sample Evaluation
Before mass production, we dispatch product samples for your quality assessment to ensure they perfectly match your specifications.
-
Negotiation & Contracting
Upon mutual agreement on commercial terms, payment methods (T/T or L/C), and warranty policies, we issue a formal Proforma Invoice (PI) or Sales Contract for your official signature.
Phase 02: Deposit Payment & Production Control
Transparent manufacturing with rigorous quality assurance.
-
Advance Payment
The order is officially activated upon receipt of the agreed deposit (typically 30%-50% via T/T).
-
Production Scheduling & QC
Our factory initiates material procurement and assembly. We implement strict internal Quality Control protocols and can accommodate third-party inspections (e.g., SGS) during the mid-production or pre-shipment stages.
-
Progress Reporting
We provide regular updates on key milestones (e.g., material arrival, production completion, final inspection) to keep you fully informed of the schedule.
Phase 03: Export Compliance & Logistics Preparation
Meticulous documentation to guarantee smooth customs clearance.
-
Document Preparation
We draft and verify all essential export documents, including Commercial Invoices, Packing Lists, and Certificates of Origin (CO/FORM E), ensuring absolute consistency with Letter of Credit (L/C) requirements if applicable.
-
Cargo Booking & Loading
Based on the agreed transit mode (Ocean, Air, or Rail), we secure vessel space. Containers are loaded under strict supervision, and seal photos are shared with you for confirmation.
-
Customs Declaration
All mandatory export declarations and commodity inspections are handled professionally by our licensed brokers to ensure legal and timely departure.
Phase 04: International Transit & Final Settlement
Secure cargo ownership transfer and real-time tracking.
-
B/L Issuance & Balance Payment
Upon loading, we send you the copy of the Bill of Lading (B/L). The remaining balance is settled according to the contract prior to the release of original documents.
-
Document Release
Once full payment is confirmed, we release the Original B/L or execute a Telex Release, granting you full rights to claim the goods at the destination port.
-
Shipment Tracking
We continuously monitor the cargo’s transit status and proactively notify you of the Estimated Time of Arrival (ETA) to facilitate your import clearance preparation.
Phase 05: After-Sales Support & Partnership Maintenance
Your satisfaction is our long-term commitment.
-
Feedback & Claim Resolution
Upon delivery, we actively seek your feedback. Any quality or quantity discrepancies are addressed promptly through our established claim resolution mechanism (e.g., replacement parts, discounts).
-
Compliance Closure
We finalize export tax rebate procedures internally, which contributes to maintaining our competitive pricing structure for future orders.
-
Continuous Value Addition
Through seasonal greetings, market insights, and new product recommendations, we strive to be your reliable strategic partner in global sourcing.
